privacy policy & cookies

Background
Florescence Consulting (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we use any personal information we collect about you when you use our website, www.florescenceconsulting.com (“Our Site”), in accordance with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

By using Our Site, you accept this Privacy Policy. If you do not agree, please stop using Our Site immediately.

1. Definitions

  • Personal data: Information relating to an identified or identifiable individual.

  • Cookie: A small text file placed on your device when you visit Our Site.

  • Account: An optional user account enabling access to certain features.

2. Who We Are

  • Florescence Consulting is a trading name of Sen HR Consulting Ltd, a limited company registered in England and Wales (Company No. 10641325).

  • Registered Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF

  • Data Protection Contact: Sarah Sen

  • Email: sarah@florescence-consulting.com

  • Phone: 07810 258 667

  • VAT Number: 265 6090 91

 

3. What This Policy Covers

This policy applies only to your use of Our Site. If you follow links to other websites, please check their privacy policies.

 

4. Your Rights

You have the right to:

  • Be informed about how your data is used.

  • Access personal data we hold about you.

  • Have inaccurate data corrected.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Data portability.

  • Withdraw consent where we rely on it.

  • Complain to the Information Commissioner’s Office (ICO) if you’re concerned.

 

5. What Data We Collect

We may collect:

  • Your name

  • Business or organisation name

  • Email address

  • Telephone number

  • IP address

  • Usage data (e.g. pages visited, browser type)

 

6. How We Use Your Data

We use your data:

  • To provide and manage services and access to Our Site

  • To respond to enquiries

  • To send relevant updates and marketing (with consent)

  • For internal record keeping and website analysis

Legal bases include: contract, consent, and legitimate interests.

We do not use automated decision-making or profiling.

 

7. Data Retention

We only retain personal data for as long as necessary. For more details, our Data Retention Policy is available upon request.

 

8. Data Security & Storage

Your data is stored securely in the UK. We use appropriate technical and organisational measures to protect it.

 

9. Sharing Your Data

We do not share your data with third parties except:

  • Where required by law

  • With service providers (e.g. email, hosting, analytics) under strict data protection terms

  • In the event of business restructuring, with appropriate safeguards

We may transfer data outside the UK or EEA, but only with appropriate safeguards (e.g. Standard Contractual Clauses).

 

10. Your Control Over Data

You can:

  • Opt out of marketing communications at any time

  • Control cookies through your browser

  • Access, update or delete your data by contacting us

 

11. Cookies

Our Site uses cookies to:

  • Improve user experience

  • Analyse website performance

Types of cookies we use:

  • Strictly Necessary: Enable site functionality

  • Performance: Track usage (e.g. Google Analytics)

A cookie banner will request your consent on first visit. You can also manage preferences through your browser settings.

 

12. Accessing Your Data

You can request a copy of your personal data by contacting us at:
Email: sarah@florescence-consulting.com
Phone: 07810 258 667

 

13. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on Our Site, and continued use of Our Site indicates acceptance of those changes.